Monday, 6 August 2007

Two kind of good manager

There are 2 kind of good manager. One knows the work and will roll up his sleeves and get his hands dirty if necessary. The other does not and makes coffee for the team!

I once asked a very successful operation manager at an American MNC in Malaysia what's her secret. The first thing she said was this. "I don't know anything about the machine in my production line. But my people do and they will take care of it. In turn, I take care of my people."

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